Privacy Policy

Seaboard International (we, us, our) operates this website at https://seaboardinternational.com.au/. We source and export Australian and international food and commodity products and use this site to provide company information and to receive business enquiries.

This Privacy Policy explains how we handle personal information when you visit the site or contact us, including through our Contact page and Request a Quote page.

Who we are

Seaboard International is an export and trading business focused on connecting producers and buyers across international markets. Our primary contact for privacy matters is info@seaboardinternational.com.au. Regional office contact details are listed on our Contact page.

Information we collect

Information you give us. When you submit our Contact form, we collect the fields shown on that form: first name, last name, company name, email address, phone number (if you provide it), subject, and message. When you use Request a Quote, we ask for your name, email, company, and details about products, markets, and volumes you are enquiring about. You choose what to include in your message; it may contain commercial or business contact information about you or your organisation.

Information collected automatically. Like most websites, our hosting environment may record technical data such as IP address, browser type, pages visited, and date/time of access in server logs. This helps us operate and secure the site.

Cookies and similar technologies. The site may use cookies that are necessary for basic operation (for example, to remember preferences or maintain a session). If you log in to WordPress as an administrator or editor, WordPress sets authentication cookies as part of normal CMS operation. We load fonts from Google Fonts; Google may process technical data according to its own policies when fonts are requested by your browser.

We do not use the Contact or quote forms to collect payment card details on this website.

How we use your information

We use personal information you submit to:

• read and respond to your message or enquiry;
• prepare, discuss, or follow up on quotations and commercial proposals;
• manage our relationship with you as a customer, supplier, or prospective business contact;
• maintain records of correspondence for business, quality, and legal purposes; and
• improve how we operate this website and our enquiry handling.

We do not sell your personal information.

How enquiries and quotes are handled

Contact form submissions are processed through our website form system and delivered to Seaboard International business email addresses so our team can respond. That includes messages sent to addresses such as info@seaboardinternational.com.au and the regional office emails published on the Contact page. Submissions may also be stored in our website or related systems so we can track and manage enquiries.

Information you provide for a quote request is treated as confidential commercial correspondence. It is used only for assessing your enquiry, preparing pricing or proposals, and related follow-up, not for unrelated marketing lists.

Disclosure of information

We may share personal information with:

• Seaboard International staff and authorised representatives who need it to respond to you;
• IT, hosting, email, or website service providers that help us run this site and our inboxes, under appropriate confidentiality arrangements;
• professional advisers where required (for example, legal or accounting); and
• regulators, courts, or law enforcement when we are legally required to do so.

Some service providers may store or process data outside Australia. Where that occurs, we take reasonable steps to ensure handling remains consistent with this policy and applicable law.

Retention

We keep enquiry and quote-related information for as long as needed to respond to you, conduct our business relationship, and meet record-keeping, tax, or regulatory requirements. When information is no longer required, we take reasonable steps to delete or de-identify it.

Security

We use reasonable administrative and technical measures to protect personal information held in our systems. No method of transmission over the internet or electronic storage is completely secure; please do not send sensitive information beyond what is needed for your enquiry.

Your rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you may request access to or correction of personal information we hold about you, or complain about our handling of your information. To make a request or complaint, contact us at info@seaboardinternational.com.au. We will respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

Third-party links

Our site may link to other websites (for example, social media). We are not responsible for the privacy practices of those sites.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after changes means you accept the updated policy.

Contact

Privacy questions: info@seaboardinternational.com.au
General enquiries: https://seaboardinternational.com.au/contact/